power outage at herakles (sacramento)

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Last night our provider's (rippleweb at the herakles data center in sacramento) pdu reset somehow that cycled all of the power ports. Apparently, when they moved our servers to a different room, they also put them on a different kind of pdu than they used before and it has problems. Now they have replaced it with the old kind of pdu. Everybody should be back up by now, email us if you are still having trouble. The raid is also resyncing, so expect slow disk performance until that is done. Thanks.

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Hi

I've sent multiple requests to support@prgmr.com , the first two days ago, relating to payment not appearing to have been accepted, and requesting a change of account email address.

None have been answered yet, is there a problem or something? :s

Thanks

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This page contains a single entry by nick published on April 11, 2011 12:37 PM.

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unplanned network outage at svtix is the next entry in this blog.

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