Hughes is down

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UPDATE: 2013-11-07 02:02:00-0800: Hughes is back up;  The raid is back up with good disks.

UPDATE: 2013-11-06 23:00-0800: new estimate: 2.5 hours from now (2013-11-07 01:30-0800)

UPDATE: 2013-11-06 17:15-0800:
We believe the reason hughes hung is it had a disk problem while another raid operation was in progress.  We have chosen to let the raid operation complete before bringing up guests in order to avoid this happening again.  Current ETA is 23:00-0800. 

All customers located on Hughes will be receiving a month's credit.

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Luke is working on it.

We did not receive any alert from pager duty and will be investigating that once hughes is taken care of.

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This page contains a single entry by srn published on November 6, 2013 1:36 PM.

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