August 2015 Archives

Two-Factor authentication enabled in billing

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We have recently enabled two-factor authentication in the billing system for added security.  If you are interested in adding this to your account please follow the guide on our wiki:

http://wiki.prgmr.com/mediawiki/index.php/2-factor_Auth

If you come across any issues, or have any questions please contact support@prgmr.com.
Highlights:
- Debian Jessie prebuilt added
- Fedora 22 prebuilt added
- NetBSD added to netboot installer options
- Rescue image updated to Debian Jessie
- Rescue image allows packages to be installed
- Basic script 'wipe-and-reinstall' added to rescue image

Fedora 20 was removed as it is no longer supported. A few more details can be found at http://wiki.prgmr.com/mediawiki/index.php/Distributions . I intend for http://wiki.prgmr.com/mediawiki/index.php/Untarring_a_fresh_OS_image and http://wiki.prgmr.com/mediawiki/index.php/NetBSD_as_a_DomU to be updated within the next few days.

chessboard.prgmr.com is down

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UPDATE 19:40 PDT: The 13 customers affected have received a credit and were emailed about it 20 minutes ago. The total downtime was about an hour from 5:40-6:40PM PDT.

The root cause was someone typing 'shutdown -h now' into the wrong window during some manual testing that had to be done on chessboard in particular in advance of releasing an update to the distribution tarballs. Unfortunately with the setup of chessboard, it was necessary to log in to do some configuration changes needed for testing. Going forwards, one thing that might help is using [ $(hostname) = "<hostname>" ] && shutdown -h now, or at least running hostname before shutdown -h now.

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This page is an archive of entries from August 2015 listed from newest to oldest.

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