outage: August 2009 Archives

birds.prgmr.com will be rebooted at 4pm Monday August 31st.  we will configure xen to save and restore all DomUs, so if everything goes as planned, you will detect a 10 minute network outage, but none of the DomUs will appear to have been rebooted.

This is still fallout from the faiure of that cheap samsung;  I am having trouble with hotplug on the kernel, and need to reboot the box.

All users of birds.prgmr.com should have recieved a credit for two months for the earlier unplanned outage, so you won't recieve credits for this outage. 
no data loss, but everyone was down for a day.  I will credit all customers on birds 1 month for that.  the problem was that we got a bad disk and md did not fail it, and we were unable to fail it manually.   we tried a reboot but the good drive did not have the grub bootloader installed.   ugh.

anyhow, birds is back but it's running on only one drive;   my replacement drive is DOA or there is a cabling problem.   I will try another drive tonight as that is easier than jimming with the cables.   If there will be a reboot I will give you some warning.

also, we either need to learn how to properly tune md so it fails drives rather than hanging when they are bad, or we need to move away from md.   I will write more about that after I fix the raid.  

at least there was no data loss. 

it still appears to be routing, so if you statically assign your old IP you will get IPv6 again. the default gw is fe80::20c:42ff:fe20:6aed  and the netmask is /64

If you have trouble, email support@prgmr.com. Nick knows a lot more than I do about IPv6.

I've complained, and hope to have my provider fix the router advertisements tomorrow morning.

About this Archive

This page is a archive of entries in the outage category from August 2009.

outage: April 2009 is the previous archive.

outage: October 2009 is the next archive.

Find recent content on the main index or look in the archives to find all content.